April 20, 2019


What To Expect During HVAC Repairs

The HVAC repair process can be frustrating for many homeowners. You want to have your unit fixed in a professional and timely matter. Fortunately, many companies have a simple process for finding problems and resolving them. Here’s what you can expect when you schedule a service call with a company like Scott-Lee Heating Company in St. Louis.

Find a Simple Solution

Technicians will first check the thermostat area in your home. The most common problems can be tied to a faulty thermostat. A broken thermostat is an easy fix for a technician. If the thermostat is fine, then the technician will check the power breaker box. These circuit switches can get stuck in the “off” position. In that case, they’ll need to be flipped on to restart the HVAC unit.

Process of Elimination

If the breaker and thermostat are working, then it’s time to move on to other components. This is known as the critical and error process. The technician will examine all the components for the cause of your issue. During this process, you should allow the technician to work without any interruptions.

Get an Estimate

When the technician has completed the inspection, you’ll receive a written estimate of the costs. All the materials, fees, and other costs will be included in the estimate. When you schedule a service call with our company<, our technicians will help you find a repair option to fit within your budget.

Repair the Problem

If you’re happy with the estimate, then the technician will get to work on your problem. Most technicians carry standard parts in their work vehicles. If the part is available, the technician can repair your HVAC unit on the same day. If he or she doesn’t have the replacement part, then you’ll have to wait for it to arrive at the repair shop. Once the part arrives, you’ll be contacted for a return visit to finish the repair.

When you need service for your HVAC unit in St. Louis, you can trust the experienced team at Scott-Lee Heating Company. Our technicians will conduct a full point inspection of your system. We’ll find the problem and get it fixed for you. Call Scott-Lee Heating Company today for more information on our residential and commercial air quality services.