Read what customers are saying about Scott-Lee Heating Company!

Scott-Lee Heating – 593 Customer Reviews – SAINT LOUIS, MO

    • Customer: M. Schulte | Affton
    • Property Type: Residential
    • Location:

    M. Schulte said this about us:

    Scott-Lee takes good care of their customers I Here’s how I know …

    My a/c stopped abruptly at 2:30 Thursday afternoon before a predicted heat-warning for the weekend. I immediately called the a/c company that I’d been working with for several years. Their recording said a technician would return my call. Three hours and 3 more calls later to
    them and – No Response!

    That’s when I called SCOTT-LEE HEATING.

    I can’t say enough good things about Scott-Lee. They are true professionals starting with the “real” person who took my call at 7 o’clock at night to the technician who promptly returned my call … and I wasn’t even a customer!

    Ultimate decision was that it was time to replace my 25 year old system. Kevin Mulholland who is an amazing representive of Scott-Lee handled everything including filing the forms for my rebates. Kevin leaves you with the impression that you are the most important person of the day – never too busy to answer a question or return a phone call. No-pressure sales, no fluff – just honest, competent, reliable information, and a true understanding to the needs of the customer. Thank you Kevin.

    The technicians who installed my new heating/cooling system were friendly, prompt, efficient – left the area neat and clean – and explained everything I’d need to know about the new equipment.

    SCOTT-LEE has an all-round great team! It’s comforting to know I have a company like that to rely on in the future.

    M. Schulte

    PS. Please feel free to use any of this review as you choose. I was unable to leave it on your website. Sorry.

    • Customer: Chung Leong
    • Property Type: Residential
    • Location: St. Louis, MO

    Chung Leong said this about us:

    The whole process from the time Mr. Franke provided the quote, to answer questions before acceptance of the quote, to follow up from customer service staff prior to installation and the friendly and professional installation crew made the experience wonderful. Very please with the service and the product installs is performing as promised. I would recommend Scott-Lee to family and friends. Great job!

    • Customer: Stephen Everding
    • Property Type: Residential
    • Location: St. Louis, MO

    Stephen Everding said this about us:

    You were just one of a few contractors on this job that did what you were supposed to when you were supposed to…Pass a thank you on to the workers who were on this job. They did a nice neat job and were easy to get along with…I hope to see you again sometime.

    • Customer: Phil VanTine
    • Property Type: Residential
    • Location: St. Louis, MO

    Phil VanTine said this about us:

    The Scott-Lee company was very professional from the operator through the tech that did the work to my system….He explained everything that was going on….Thank you for your prompt attention.

    • Customer: Heather Sloan
    • Property Type: Residential
    • Location: Arnold, MO

    Heather Sloan said this about us:

    Dave came to our home on 8-11 for warranty work. He was FABULOUS!…He was friendly and professional…was never pushy…You have a great team…

    • Customer: Connie Vogelwerd
    • Property Type: Residential
    • Location: St. Louis, MO

    Connie Vogelwerd said this about us:

    I just wanted to thank you for giving special consideration to my account…it is very important to me that I can trust anyone coming into my home…. I was very pleased…he couldn’t have been any neater or nicer…Thank you again for being so nice.

    • Customer: Marcella Costello
    • Property Type: Residential
    • Location: St. Louis, MO

    Marcella Costello said this about us:

    Your workers sure got the job done in a hurry….They hardly stopped to take a breath!

    • Customer: Greg Rush
    • Property Type: Residential
    • Location: Ellisville, MO

    Greg Rush said this about us:

    The purpose of this letter is to recognize not only the fine work that Scott-Lee HVAC recently completed in our home…Thanks to Scott-Lee’s sterling reputation within the industry…we can’t get over how easy and straight-forward the entire process went…..just as planned and promised by the exceptional team at Scott-Lee….it is with sincere gratitude to the entire team that we say ‘thank you.’ Often when consumers are polled they are asked (above all else) ‘would you recommend this company to your friends and family’ and our answer would be a resounding ‘most definitely.

    • Customer: Michael L.
    • Property Type: Residential
    • Location: Olivette, MO

    Michael said this about us:

    Just wanted to say that we absolutely LOVE the new system you installed. The house has never felt so comfortable. The system seems to have a mind of its own and does a fantastic job.
    After having the modulating system with the smart WIFI controller, I could never go back. I think it manages the most efficient and comfortable method for heating the house. I’m excited to see how much more comfortable and efficient the AC is this summer!
    Thanks for how you handled everything and for making a me a very satisfied customer!

    • Customer: John F.
    • Property Type: Commercial
    • Location: St. Louis, MO

    John said this about us:

    Thank you again for the quick response. Your technician Randy was very thorough, very neat, and obviously experienced because he was finished with the job in about an hour.
    The end result is the entire furnace area looks so much nicer now.
    You will be my first call when I need work done or a new furnace.

    • Customer: Karen (Prints Charming Gallery)
    • Property Type: Commercial & Residential
    • Location: St. Louis, MO

    Karen said this about our service:

    Prints Charming Gallery had their maintenance check today. Chris did the service call. It was thorough, fast, and enjoyable. As a member of your team Chris is #1 on my list of your employees. I also have my home serviced by Scott Lee. My last check at my residence was equally excellent. I am secure in the knowledge your company will do an honest and thorough job. Thank you again.

    Recently we had a customer email us the following:

    I Just wanted to take a few minutes to express our extreme satisfaction with our new Lennox heating system (I am sure the air conditioning will be equally outstanding). Just a few days after the furnace was installed we experienced some of the coldest weather we have had in St. Louis for several years with a reading of 7 degrees. On this morning we experienced a warm master bathroom for the first time in 15 years.
    The minimal output and maximum air circulating time of the furnace has made a tremendous improvement in comfort. I am also very pleased with the humidity control which maintains within 2% of the set point. The old system used a mechanical control system and was either on or off for the heating season and would often allow condensation to form at some of the poorly insulated corners of the exterior walls.
    I was also happy with the very professional installation and follow up of a couple of small details.
    We are looking forward to many years of year round comfort with our new Lennox heating/air conditioning system.

    • Customer: Mike & Cindy Zimmer
    • Property Type: Residential
    • Location: St. Louis, MO

    I am writing you both to give kudos to Kevin Mulholland your HVAC Consultant. This is the second system Kevin has had installed for us. He is a true professional, knowledgeable and speedy. Our AC has quit after 14yrs just last week. His recommendation along with your service tech, Andy Dmitf, who initially took the service call were amazing. Kevin was able get a replacement system installed today after meeting with us last night. Excellent service!
    We will remain committed Scott Lee customers due to your speedy, professional, and valued customer service. I have just recently mentioned your company to my neighbor who has not had any service to their HVAC since they bought a year ago.
    Thank you again to your leadership and amazing staff to include Debbie who scheduled today’s install.
    Very happy customers!

    • Customer: Michael F.
    • Property Type: Residential
    • Location: St. Louis, MO

    I just want to say that Kyle, the serviceman that was out at my home April 20, 2017 did an outstanding job. He went out of his way to restore our HVAC Unit back to Stage 2 AC which has not been for at least 2 years. I want to thank Kyle again for his good service, he is one of the reasons I value Scottlee Heating & Cooling.
    Thank You